FREQUENTLY ASKED QUESTIONS

WHAT IS A SKIN GLOSS?

 

THE WATER is a lucid skin gloss designed to lubricate and lightly coat the skin while simultaneously delivering nourishing ingredients to the epidermis, fostering a healthy skin microbiome. After use, your face is left looking and feeling smooth, plump, and supple. 

 

 

HOW DO I INCORPORATE THE WATER INTO MY SKIN CARE ROUTINE?

 

THE WATER is intended to quench your skin’s thirst. It can be applied under, or over, your moisturizer, and reapplied throughout the day for a pick-me-up.

 

 

WHO IS RACHELITA FOR?

 

RACHELITA is for all skin types, tones, and complexions.

 

 

HOW LONG WILL A BOTTLE OF THE WATER LAST?

 

Our 100 ML bottle should last about 6-8 months of extended use.

 

 

WHAT IS THE SHELF LIFE OF RACHELITA PRODUCTS?

 

It is recommended to store products all of our products in a cool, dry place, away from direct sunlight. The shelf life is about 12 months, once opened.

 

 

IS PACKAGING RECYCLABLE?

 

Yes,  we encourage you to recycle all of our packaging materials. 🙂  

 

 

ARE PRODUCTS TESTED ON ANIMALS?

 

No, we do not test our products on animals.

 

 

MY ORDER IS INCORRECT OR MISSING ITEMS.

 

Our apologies! Please contact RACHELITA at ciao@rachelita.com and we will assist you.

 

 

CAN I CANCEL MY ORDER?

 

Your loss, but of course. Please contact us at ciao@rachelita.com. 

Please direct all general inquiries to ciao@rachelita.com.

You should receive a response within one to two business days.

Instagram   @rachelita.official

Please direct all general inquiries to ciao@rachelita.com. You should receive a response within 1 – 2 business days.

 

Instagram   @rachelita.official

RACHELITA, LIMITED LIABILITY COMPANY         ALL RIGHTS RESERVED